Online Business Manager for
UK Coaches & Consultants
Get out of operational chaos.
Get back to actually growing your business.
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You know you should be earning more, but you're stuck.
I'm Laura, and I work with UK solopreneurs who are flipping good at what they do but drowning in the backend mess. The coaches, consultants, and service providers earning good money, who are getting booked but can't scale or earn more because everything either lives in their head or feels too big to tackle.
I scale your business not by just telling you what you should be doing, but by actually doing it with you.
You could bring in a VA to help with your task list, but in my experience - your real problem isn't too many tasks, it's that you're doing all the wrong things.
You're buried in operations, systems, and project management when you should be out there closing deals, following up with leads and delivering your genius.
I take all of that 'operations stuff' off your plate so you can focus on the work that actually grows your revenue.
That's what an OBM does.
Here's what's actually happening:
Everything you know about running your business lives in your head, not in actual systems - which means you're the bottleneck for literally everything, including making more money.
You've looked at your revenue and you know you should be charging more and doing less associate work for other people's businesses, but between client delivery and operational chaos you can't find the headspace to actually build the systems that would let you scale your own high-value offer
You have LinkedIn post drafts and half-written newsletters, blogs, Podcast pitches are piling up but never seeing the light of day because you're too busy to publish anything.
Your diary is rammed with client delivery, leaving you exactly zero hours to actually market yourself, pursue corporate contracts, or do any proper business development
Every new client gets a slightly different client onboarding experience because your process is "whatever you remember to do that day"
You've got all of this systems and operations 'stuff' blocked in your diary every week, but somehow those time blocks become "urgent client thing" or "just checking LinkedIn" or you sit down to do them and... nothing happens because there's nobody holding you accountable to actually do it.
What I actually do: Online Business Management. In human-speak? I help you make more money, and make you actually do the stuff you keep putting off.
I'm an Online Business Manager (OBM) with over 20 years of senior operations, communication and leadership experience at companies like Booking.com, BBC Worldwide & Sony Pictures, as well as some crazy-paced high-growth tech startups. I ran my own Leadership Consultancy so I know what it's like to be in your shoes.
I'm not here for vague strategy sessions where we talk about your vision and then you go away with homework and we never speak again. I'm your right hand, your partner, the person who gives you real talk and also does the hands-on operational work that actually moves your business forward.
You don't need yet another 'strategy'
You need someone to help you execute it.
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Here's how I support UK Solopreneurs like you:
I help you prioritise the stuff that actually makes you money
Right now you're doing everything: the revenue-generating work, the behind-the-scenes operations, the admin, the marketing, the social media, tech troubleshooting, systems building. I help you focus on what only you can do - closing clients, delivering brilliantly, speaking, building relationships - while I handle the operational chaos that's been eating your time.
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I turn your ideas into actual executed things
No more half-finished funnels or ChatGPT drafts that never get published. I build your client onboarding process so every client gets the same brilliant experience. I create repeatable systems for your workshop delivery, course launches, and program management. I design content operations engines so your ideas actually become published content. And I set up your Project Management systems (Asana, ClickUp, Notion, Airtable etc) and then actually make sure they get used.
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I build the backend operations that let you access the big bucks.
From CRM setup to email marketing workflows to project management infrastructure all done with you and for you. I manage your launches, events, and major initiatives end-to-end. I handle the backend operations so your business doesn't collapse if you take a week off. I sort the tech, build the systems, and make sure nothing depends solely on you remembering to do it.
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I keep everything (and everyone) on track
I set priorities, track what's actually getting done, and make sure the important stuff doesn't slip through the cracks. I spot problems before they become fires. I coordinate your VAs, freelancers, contractors and any team members so you're not managing everyone. I bridge the gap between "we should do this" and "this is actually done." And I keep you accountable to the revenue-generating activities that matter, not just the busywork that feels urgent.
You don't need coaching, another course, another community. You need someone to actually do this stuff with you
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This is done-with-you implementation that clears your plate and actually grows your business. That's what an OBM does.
What's the difference between a VA and an OBM?
If you're constantly stuck in the weeds managing everyone and everything instead of leading your business and making money, you don't need a VA.
You need an OBM.
Virtual Assistant
A virtual assistant is brilliant for task-based support. They need direction from you "book this meeting," "send these emails," "process these invoices"and they execute it well. If you need help ticking things off your list, a VA is perfect.
Online Business Manager
An online business manager works at a completely different level. I'm strategic and independent. I don't wait for you to tell me what to do, I look at your business, identify what needs to happen, and take ownership of making it happen. I think like a COO. I manage operations, build systems, run projects, and coordinate teams. You focus on delivery and growth. I handle everything else.
Who I work with
I work with UK-based Coaches, Consultants, and service-based business owners who are:
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Already earning solid revenue - you've proven your model works, you're not starting from scratch
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Getting booked but revenue's plateaued - your diary's healthy but you're not growing because you're doing it all yourself
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Brilliant at what you do but drowning in the backend - clients rave about you, but your operations and systems are held together with sticky tape and hope
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Ready to actually implement, not just talk about it - you've done the strategy workshops, you did all the courses, you know what you should be doing, you just need someone to help you actually do it
You're in the right place if:
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You're going after corporate contracts, keynote speaking gigs, or higher-ticket work but can't find time to market yourself properly because you're too busy delivering
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You run workshops, programs, or group offerings and the delivery logistics are genuinely overwhelming - you spend more time on operations than actually coaching
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Your entire business lives in your head and you're one illness or holiday away from the whole thing falling apart
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You've tried to build systems and get organised before but it never sticks because you're doing it alone and you're already exhausted. You've got all of the 'just £19.99 a month tools' that were supposed to fix everything but do nothing.
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You know you need to sort your client onboarding, nail your content operations, fix your project management, set up proper workflows - but every time you sit down to do it, you get pulled into client work or distractions
This probably isn't for you if:
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You're under £50K revenue - you likely need VA support to help with tasks, not OBM-level operations strategy yet
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You actually just need someone to manage your calendar and answer emails - that's admin support, not operations management.
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You're not ready to invest £600-£1,200/month in proper operational support that will genuinely free up your time and let you scale
What clients say: OBM + execution support that helped them scale
Lauren Paton
Founder - Scout + Circle
I think every small business needs a Laura in their lives.
Bringing Laura into my business in 2025 has made my 2026 feel calm, stable and possible. She's a teammate in every sense of the word.
A brilliant strategic brain to bounce ideas off, process magic, the ability to see blind spots that are filled with potential, and accountability partner.
It hasn't been long but I already hugely value what she's bringing to my business and to my mindset.
And in addition to all of this brilliant stuff, she's also a lot of fun to work with.
If you're even thinking about bringing her on board, do it right now. You won't look back.
Amy Weidner
Founder - The BOLD Agency
Laura has changed my life. The week we started working together, it was genuinely the first time I had a calm nervous system since I started my business. She is incredible at building systems, amazing at implementing AI savvy processes to cut out the time and admin and is just a superb human being. Having Laura is like having a best friend and business partner in one. Laura has a way of asking the right questions, and getting inside my chaotic brain, to help me share my vision and pain points so that she can implement systems to support what needs to be done. I cannot recommend her highly enough, truly life changing stuff.
Clare Kenny
Director, CEK
Laura has made an enormous difference to both my business and my anxiety levels. As someone with ADHD running my own business, I can easily feel overwhelmed by ideas, to-do lists, content, and going off on marketing tangents. Laura has a strong ability to bring order to the chaos, focus in on the key priorities, and help me find clarity in all the noise.
She has taken reams of documents, transcripts, and half-formed ideas and turned them into a clear, cohesive content and marketing strategy that actually feels manageable. Just as importantly, she has helped me see what I need to stop doing, or what can wait, which has been a huge shift for me and for my nervous system.
Laura also brings a genuinely supportive coaching approach to our work together. She helps me reframe challenges, offers fresh perspective when I’m too close to the work, and keeps me accountable to the actions that truly matter for growing my business. I feel more focused, more motivated, and far less frazzled since working with her.
Cara Hennesy
Co-Founder - Provenance Compliance
Highly recommend bagging yourself access to the enviable organisational and management skills of the amazing Laura Cloherty.
What Laura brings to the table is clear and immediate value in impacting true leadership. As a Founder, your Senior Management Team performance is paramount to sustainable success. Building and developing their technical skill sets is straightforward but that secret sauce of confident leadership less so. BUT Laura has sourced the elusive ingredients and has mastered the art of providing sound and practical advice, from deep knowledge and experience.
Our Management Team still herald her Management coaching as the best course they've taken.