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You know what kills workshop businesses? It's not the content. It's not the facilitation. It's not even the sales. It's that every single event takes up a ridiculous amount of headspace. The hidden cost of running workshops I've run hundreds of events in my career. Everything from 10 person VIP dinners, to 3 day leadership retreats in Asia, to week-long team offsites. I also ran my own Leadership Consultancy and have delivered countless workshops. So I know exactly what your

Built a beautiful course with professional videos and branded design but completion rates are terrible? Your customer onboarding process matters more than production value. Learn how to map the complete client journey, identify gaps causing drop-off, and fix your onboarding before you launch or scale.

You hired admin help but nothing improved. The inbox is tidier but the chaos remains. Here's why "just hire help" is terrible advice, how to identify if you need task execution or operational systems thinking, and which type of support actually solves your specific business problems.

Automated everything in your service business for efficiency? Here's why over-automation kills client relationships, which business processes should stay human, and how to automate smartly without losing your personality. Business automation is supposed to make life easier, but I spent 10 months learning the hard way that you can absolutely automate too much. As a one-woman band running The Ops House, I got obsessed with streamlining everything. Time is money, Laura! Must be

Should I raise prices, pitch for retainer, say no to this project? Making every business decision alone is mentally exhausting. Self-accountability doesn't work because you can't see your own patterns. Here's why you need someone inside your business who actually pays attention to what you're avoiding.

When you're brilliant at something, it stops feeling like a skill and starts feeling obvious. The curse of knowledge makes experts undervalue their services dramatically. Here's why your "basic" expertise is exactly what people are desperately searching for, and how to stop giving away valuable skills for free.

You know you need help, but what kind? Virtual Assistant? Online Business Manager? Both? They're not the same thing, but understanding the difference means you can get the right support at the right time. Here's a helpful guide.